Interview with Jerome Groopman, a physician and clinical scientist at Harvard University, a specialist in AIDS and cancer. He's also a writer for The New Yorker, with a successful and thought-provoking series of books on such topics as the intersection of spirituality and medicine and the importance of a physician's intuition.
They say that familiarity breeds contempt, but I'm thinking that when you meet so many strangers in so short a time, familiarity might just breed comfort. You see a guy's picture 20 times, you begin to feel you know him. Maybe the first time he wrote to you, you weren't sure about him -- maybe he even creeped you out -- but a year or two later he practically seems like family (possibly that family member you want to avoid, but family nonetheless).