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Last October, a man called with a complaint. Before I could ask what was the matter, he launched into a tirade about a biased and

inaccurate article. He said he couldn't believe a serious newspaper would print such lies. He was so angry, he was this close to canceling his subscription.

I wasn't sure which article he was referring to, so I gently asked him to be more specific. He went on to describe a piece I had absolutely no memory of.

"Are you sure you read this in The Jewish Journal?"

"The Journal?" he said. "No! This was in The Los Angeles Times."

"The Times?" I said. "So why are you calling me?"

"Because they won't pick up the phone!"