Back in 2004, attorney Jerry Neuman was driving in Hollywood with his then-4-year-old son, Jake, when the boy noticed a disheveled homeless man on a bus bench beside a shopping cart of belongings. Jake asked his father where the man lived.
When I first arrived at the homeless shelter, I was scared. I didn't know what to expect, and I had to admit to myself that I had never really been out of my element. But I was open to the new experience -- and completely unaware of how the day would turn out.