1. We just want someone to listen to us.
My mother broke her hip, she’s in rehab, she wants to get out but, imprisoned, she needs someone to listen to her story. I’m providing that service.
That’s what we all want. Someone we don’t have to be our best self with. Someone we can reveal our inadequacies and frustrations to. Someone who will patiently listen and won’t give us unwanted advice. We usually don’t want any advice, we just want to be heard. A great listener possesses the key to friendship. Someone who listens will have more friends than any world-beater. People are complicated and flawed. Don’t berate them for opening up, embrace them.
2. Don’t do all the talking.
That doesn’t mean in one or another conversation you can’t dominate, but if you can’t ask how the other person is doing, if you can’t interact in a way that evidences you’re listening, you may think you’re winning, but you’re not. Life is about giving. If you’re always taking, it’s going to get very lonely.
3. Business books are b.s.
Because even if the advice is good, it’s not particularized to you. I’m not saying you can’t gain insight, but the people you’re reading about don’t resemble you, and too often the writers are doing it to make money and burnish their careers as opposed to genuinely trying to help you. Sure, it’s great to identify with what a writer says, but don’t overinvest; you’ve got to find your own path.
4. You can’t tell people what to do.
They’ve got to find out for themselves. When you’re listening to them, it’s about being heard, as stated above; it’s not about you dropping pearls of wisdom that they can follow. Furthermore, if you do manage to help them out once, they’re still gonna be flummoxed soon. Life is about experience. It’s a long ride we’ve all got to take. You’ve got to find your own way. It’s great if you can find a mentor, but I’ve never encountered one. But the main point is people don’t really want advice, no matter how much they say they do. Tell them the truth and you’ll be in trouble — they’ll start explaining why you’re wrong. It’s human nature.
5. Don’t evidence weakness.
I know this sounds contradictory, but my main point is don’t always be the person who got the raw deal, who the world is against. Life is tough for everybody. Sure, complain. But be joyful sometimes, too. Otherwise, everybody’s gonna run from you.
6. Life is not always up.
If you haven’t experienced downs, you haven’t taken any risk or you’re so rich you’ve never engaged. Life is about losses even more than victories. Lick your wounds, but then lift yourself back up, however slowly, and get back in the game. Learn from what happened, but do your best not to be burdened by it.
7. Everybody’s got an interior life.
When they reveal it to you, you bond. Most people don’t feel safe enough to tell you their truth. But when they do, it’s a magic moment for both of you, the teller feels exhilarated and alive, finally able to relax in his skin, and the listener starts to tingle, stunned that the teller trusts him that much.
8. It’s not what you own, but who you are.
But you don’t realize this until you’re close to 60. The young kids have little wisdom and all the strength and synapses. The old people have all the wisdom, but failing bodies. So you’ve got young people doing stupid things, not realizing how long life truly is, and you’ve got old people driving around in the sports cars they can finally afford. It would be better if the young people had wisdom and Ferraris, that they could truly enjoy, when they’re truly meaningful, and the oldsters could drive Priuses and Fusions yet have no aches and pains.
9. No one remembers history.
They’re doomed to repeat it. It’s the way of the world, the same way people repeat the same relationship until they finally wake up and realize their choices are bad, what they think they want is actually no good for them.
10. Trustworthiness is more important than excitement.
11. We want people we can count on.
Who will take us to the hospital. Who will go out of their way to help us just because they’re our friend. We all know these special people, who live to serve, despite being neither rich nor famous, they’re our society’s secret savers. If you don’t have one of these people in your life, someone not related to you, start looking, now. And once again, you get them by giving more than taking.
Bob Lefsetz is the author of the e-mail newsletter The Lefsetz Letter, where this column originally appeared.