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A lesson in listening


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I was partnered with a woman who, before she even really met me, thanked me for just showing up as a volunteer. She was homeless in San Francisco and felt that she had nowhere to turn before she found Project Homeless Connect. As I walked her to the housing information stand, she displayed thorough delight that somebody was beside her to hear all that she had to say. It seemed as if very few people, or none, had bothered to listen to her full story.

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